RidgeCore Appliance Group
Request Service

Request Service

Tell us about your appliance

Fill out the details below to build a clear, organized request summary — the same information RidgeCore's technicians rely on through CORELINK ServiceOS.

This form does not submit automatically. No live intake backend is connected yet. Fill it out to generate a request summary, then either email it to RidgeCore with one click, copy it, or print it — whichever is easiest. Bringing a printed copy to a scheduled visit also works.

About photos: this form does not upload files. A technician may ask you to photograph the appliance's rating plate (model/serial sticker) and the issue itself once your request is being scheduled — you do not need to attach anything here.

Appliance

Usually on a sticker inside the door frame or on the back/underside of the unit.

What's happening, when it started, and any error codes shown.

Service Needed
Location

General area is enough for now — a full address isn't required to request service.

Contact Information

Provide at least one way to reach you — phone or email.

After You Submit

What happens after you send this in

  1. You send the summary to RidgeCore — email it with one click, copy and send it yourself, or hand a printed copy to a technician directly. This form doesn't transmit anything automatically (see the notice above).
  2. RidgeCore reviews the details and follows up to confirm scheduling against your preferred window and address area.
  3. A diagnostic visit confirms the actual issue and produces a written estimate — see the difference between diagnosis and repair if you're not sure what to expect.
  4. You approve the estimate before any repair, installation, or replacement work begins.
  5. The work is completed and recorded against the appliance's service history in CORELINK ServiceOS, so it's available if it ever needs service again.